CSV and PDF import
Bring in a building’s budget as a CSV or PDF file today, and Vemtri explains it.
Vemtri Manage
Publish once. Every leaseholder sees it, explained.
One workspace for budgets, repairs, questions and documents across every building. Fully in your brand, on top of the system you already use.
£49 a month, plus 30p per home. The demo covers this view, and every person on your team is included. See pricing
The problem
Your team answers the same questions, building after building.
Here’s what Vemtri Manage takes off your team.
- 01
The same reminders every quarter
Written and sent by hand, block by block. With Vemtri: drafted from the schedule, sent once you approve.
- 02
No single view of what needs attention
Repairs, messages and dates live in different places. With Vemtri: one list across every building.
- 03
Queries that turn into disputes
A figure nobody can explain becomes a long email chain. With Vemtri: each line shown with what it pays for and how the share is worked out.
- 04
Late invoices that feel like surprises
Final figures often depend on contractors, insurers and year-end accounts. With Vemtri: share the budget, the reasons and progress as you go, so a late invoice comes with context, not a shock.
- 05
Blocks leaving for Right to Manage
When leaseholders can’t follow the bill, they organise. With Vemtri: a clearer bill can keep a building with you.
For managing agents
Built for the agent, not around you.
You publish a bill or a document once, and every leaseholder in the block sees it, explained. Your team can spend less time on the same answers, and more on the work clients pay you for.
- Neutral, always. It explains your figures. It never judges them, never advises leaseholders against you, and never manages blocks.
- Publish once. Every leaseholder in the block sees the same update.
- Your accounts stay put. Keep your block management system. Vemtri sits on top.
- Fully your brand. Your name, logo and colours, with Powered by Vemtri in the leaseholder footer.
- 1You publish
- 2Vemtri explains
- 3Leaseholders open
Example CourtBillDocumentsRepairsMessages
Year£2,400
This half£1,200
Homes on this bill1
What leaseholders can open
Service charge, explainedLive
Front door not closingWeekday morning · your agent’s teamBooked
A message about the doorSeen · reply by ThursdaySeen
Why do we pay into reserves?Asked
How the parts connect.
- 01
Manage publishes
Your team imports and checks the service charge budget, then publishes it.
- 02
Resident explains
Leaseholders open the breakdown and see what each line pays for.
- 03
Automate follows up
If you add Automate, approved reminders go out on schedule.
- 04
Manage sees the results
Requests, activity and outstanding actions come back to one view.
Proof, not promises
We’ll count the questions with you.
On a pilot building, we count leaseholder questions for two weeks before Vemtri goes live, then compare after. You get the numbers, whatever they show.
Works with what you use
Your accounts stay where they are.
Coming next
Direct imports from the systems you already use for the accounts.
You approve first
Nothing goes to leaseholders until your team publishes it.
Issues & repairs
Fewer tickets you can’t action
A leak under someone’s kitchen sink isn’t your job, but it still lands in your inbox. Vemtri sorts reports before they reach you.
Triage at the point of reporting
Leaseholders say where the problem is and what it is. Vemtri works out whether it’s the building’s responsibility or theirs, and only building issues become tickets.
A next step for everything else
Coming in the pilot When a problem is the leaseholder’s to fix, we tell them clearly and offer a vetted local trade. They get help today. You don’t get a ticket.
Your lease, your rules
Set responsibility rules per building and link them to lease clauses. Vemtri never tells a leaseholder something your lease doesn’t say.
Reports for shared areas and the structure still come straight to you. Anonymous reports are coming next. So is a target from your own repairs policy, and a record of the issue you can download. The same problem from several homes can be one issue.
Partner offers · Coming in the pilot
Helpful extras, on your terms
Leaseholders need help with things you don’t manage: their contents, their own repairs, their lease, their move. Vemtri can offer that help inside your portal, under your brand.
Turn categories on or off
Choose which offers appear in your buildings. Everything can be switched off.
Bring your own trades
Add your approved contractors. They always appear before ours.
Share the revenue
Earn a share of every introduction fee from your buildings. It’s disclosed to leaseholders, like every fee.
Nothing touches the service charge
We never sell or earn on buildings insurance, major works or anything paid through the service charge.
Why now
The rules are changing.
In England, the Leasehold and Freehold Reform Act 2024 brings a standard service charge demand, a yearly report for leaseholders, and a right to ask for papers going back six years. These rules aren’t in force yet. We’ll follow the final rules as they’re confirmed, rather than promise compliance early.
The RICS Service Charge Residential Management Code, 4th edition, has applied to residential leasehold management in England since 7 April 2026. The Approval of Code of Management Practice (Residential Management) (Service Charges) (England) Order 2026.
4.9 million
leasehold homes in England, about one in five
2027
when the government says leaseholders will start to see the changes
Questions
Questions agents ask.
Something else on your mind? Ask us on a demo call.
Why are bills sometimes late?
Final figures often depend on contractors, insurers and year-end accounts. Vemtri shares the budget, the reasons and progress as they develop, so leaseholders aren’t left guessing.
Does Vemtri replace our block management software?
No. Your accounts, ledgers and demands stay where they are. Vemtri is the leaseholder-facing layer on top.
How many of our team can use it?
As many as you like. Every person on your team is included. See pricing.
Book a demo
See it with your own budget.
Send us one of your service charge budgets, as a CSV or PDF. We’ll show you the leaseholder view in your brand, and if you’d like, walk you through it on a free 30-minute call, along with what your team would see in Vemtri Manage.
Book a 30-minute demo
Or email hello@vemtri.com
Ready for more? Become a pilot partner. Your first building is free for 3 months.